The Specs Warehouse
Positioned on the outskirts of Basingstoke since 2007, we are a friendly, independent Dispensing Optician practice, where our ethos is firmly based on:
We are a small and friendly team of experienced optical professionals and eyewear stylists, committed to giving you the best experience, leaving with high quality prescription glasses and sunglasses that you will love!
Owners Ben and Barry may look alike but are not related! They are assisted in the showroom and behind the scenes by Linda (Ben’s Mum) and Helen, (Barry’s wife) so we are almost a family!
Together, we give you the best possible experience with exclusive access to our Showroom and one to one personal service – which is why we operate on an Appointment Only basis.
No pressure, no rush, just 100% pure one to one service where you are our priority.
Our Favourite Quote underpins all that we do:
People may not remember what you did, or what you said, but they will always remember how you made them feel.
Maya Angelou
We are a dispensing optician practice, which means you don’t have your eye test with us. Have your eyes tested by your regular optician, then simply book your appointment with us and bring your valid prescription with you.
We know it can be daunting when faced with racks of frames to choose from! You will receive dedicated one to one time with our specialist optical professionals in a no-pressure, relaxed environment.
We will help you to choose frames that fit you, suit your face shape and features, will be suitable for your lifestyle and a design that matches your individual sense of style. We will give you expert, jargon-free advice on lens options for your prescription to help you make the right choices.
We will contact you when your glasses are ready (approx 10-14 working days). At your Eyewear Fitting appointment, we will take the time to ensure your new eyewear fits you perfectly, give you guidance on how to care for your new eyewear and answer any questions you have.
Enjoy your new specs!
Accidents happen! Kids get hold of them, the dog thinks they are a new toy, they get sat on! Or sometimes they just need some minor adjustments. For adjustments, new nosepads, new screws etc; book an Eyewear Aftercare Appointment.
If you have any questions, give us a call and we will be happy to help.
We offer all our customers a FREE Specs MOT every 6 months. Your glasses will be taken apart, nose pads replaced, screws replaced, arms straightened, fully serviced and cleaned – including all those nooks and crannies you can’t normally get to whilst they are in one piece. They are then re-assembled and re-fitted as if they were brand new.
Imagine this… you have a fantastic pair of specs, you love the frame but your prescription has changed. Can we replace the lenses in your current frame?
Yes we can! As long as your existing frame is undamaged and is robust.
Book a Re-Lens appointment to discover options available for you.
We truly believe our customers deserve the very best eyewear and our extensive frame collections reflect this ethos. No-one wants to wear glasses that everyone else wear; eyewear is how we express our individuality. Let us help you find the perfect frame(s) for you!
Choosing the right lenses can be a daunting task, but don’t worry, we will guide you every step of the way and make sure the combination is perfect for your prescription. We utilise the latest in digital lens manufacturing technology, from superior UK lens suppliers, who provide extraordinary quality and service.
Perfect for the special someone in your life!
Speccies Gift Vouchers are available from £25 to £500. They can be used against any purchase of frames, sunglasses, lenses, coatings & treatments. They are valid from date of purchase for 12 months.
Pop into the showroom any day (except Sundays) during our usual opening hours. No need for an appointment. View the Gift Voucher page for more information.
For basic single vision spectacles, it usually takes 5-7 working days* from date of order to completion.
For anything else please allow between 10 to 15 working days* (2 – 3 weeks)
*Our suppliers work Mondays to Fridays
These lead times are approximate. It may take less time, however, sometimes, orders take a little longer depending on the complexity such as wrapped sunglasses, complex high prescription lenses etc, or where a frame is out of stock at our supplier.
We will always let you know what to expect at the time of order.
Very occasionally, we may need to remake the order should it fail our final quality control, which will delay the order. It is rare that this happens, and we will always keep you informed.
All our frames are guaranteed for a minimum of 2 years against manufacturing defects. Our Lightec frame has a whopping 5 years guarantee!
Our lenses all come with a 2 year manufacturers guarantee.
Our Premium Anti-Reflection coating have a 2 year scratch guarantee. So even if your lenses are scratched by accident, we will replace them free of charge within a two-year period.
See what our customers have to say about us! Our top priority is delivering a five star experience to you, we’re delighted this is reinforced by the hundreds of reviews for Speccies on Google and Facebook, praising our personalised service, quality eyewear and our friendly and welcoming team of experts.
Monday
Closed
Tuesday
10:00 - 14:00
15:00 - 18:30
Wednesday
10:00 - 14:00
15:00 - 18:30
Thursday
10:00 - 14:00
15:00 - 18:30
Friday
10:00 - 14:00
15:00 - 18:30
Saturday
09:00 - 13:00
14:00 - 17:00
Sunday
Closed
