Welcome to Speccies

The Specs Warehouse

Positioned on the outskirts of Basingstoke since 2007, we are a friendly, independent Dispensing Optician practice, where our ethos is firmly based on:

  • Quality Frames and State of the Art Lenses
  • Expert Eyewear Styling and Advice
  • Superb Customer Service
  • We help you make the right eyewear choices …at the right price

The Speccies Family

We are a small and friendly team of experienced optical professionals and eyewear stylists, committed to giving you the best experience, leaving with high quality prescription glasses and sunglasses that you will love!

Owners Ben and Barry may look alike but are not related! They are assisted in the showroom and behind the scenes by Linda (Ben’s Mum) and Helen, (Barry’s wife) so we are almost a family!

Together, we give you the best possible experience with exclusive access to our Showroom and one to one personal service – which is why we operate on an Appointment Only basis.

No pressure, no rush, just 100% pure one to one service where you are our priority.

Our Favourite Quote underpins all that we do:

 

People may not remember what you did, or what you said, but they will always remember how you made them feel.
Maya Angelou

Customer Journey

We are a dispensing optician practice, which means you don’t have your eye test with us. Have your eyes tested by your regular optician, then simply book your appointment with us and bring your valid prescription with you.

1

Eyewear Consultation

We know it can be daunting when faced with racks of frames to choose from! You will receive dedicated one to one time with our specialist optical professionals in a no-pressure, relaxed environment.

We will help you to choose frames that fit you, suit your face shape and features, will be suitable for your lifestyle and a design that matches your individual sense of style. We will give you expert, jargon-free advice on lens options for your prescription to help you make the right choices.

Book your Eyewear Consultation

2

Eyewear Fitting

We will contact you when your glasses are ready (approx 10-14 working days). At your Eyewear Fitting appointment, we will take the time to ensure your new eyewear fits you perfectly, give you guidance on how to care for your new eyewear and answer any questions you have.

Enjoy your new specs!

3

Eyewear Aftercare

Accidents happen! Kids get hold of them, the dog thinks they are a new toy, they get sat on! Or sometimes they just need some minor adjustments. For adjustments, new nosepads, new screws etc; book an Eyewear Aftercare Appointment.

If you have any questions, give us a call and we will be happy to help.

4

Eyewear MOT

We offer all our customers a FREE Specs MOT every 6 months. Your glasses will be taken apart, nose pads replaced, screws replaced, arms straightened, fully serviced and cleaned – including all those nooks and crannies you can’t normally get to whilst they are in one piece. They are then re-assembled and re-fitted as if they were brand new.

5

Eyewear Re-Lens

Imagine this… you have a fantastic pair of specs, you love the frame but your prescription has changed. Can we replace the lenses in your current frame?

Yes we can! As long as your existing frame is undamaged and is robust.

Book a Re-Lens appointment to discover options available for you.

Spectacle Frames

We truly believe our customers deserve the very best eyewear and our extensive frame collections reflect this ethos. No-one wants to wear glasses that everyone else wear; eyewear is how we express our individuality. Let us help you find the perfect frame(s) for you!

Find out more

Optical Lenses

Choosing the right lenses can be a daunting task, but don’t worry, we will guide you every step of the way and make sure the combination is perfect for your prescription. We utilise the latest in digital lens manufacturing technology, from superior UK lens suppliers, who provide extraordinary quality and service.

Find out more

Frequently Asked Questions

Perfect for the special someone in your life!

Speccies Gift Vouchers are available from £25 to £500.  They can be used against any purchase of frames, sunglasses, lenses, coatings & treatments. They are valid from date of purchase for 12 months.

Pop into the showroom any day (except Sundays) during our usual opening hours. No need for an appointment. View the Gift Voucher page for more information.

 

For basic single vision spectacles, it usually takes 5-7 working days* from date of order to completion.

For anything else please allow between 10 to 15 working days* (2 – 3 weeks)

*Our suppliers work Mondays to Fridays

These lead times are approximate. It may take less time, however, sometimes, orders take a little longer depending on the complexity such as wrapped sunglasses, complex high prescription lenses etc, or where a frame is out of stock at our supplier.

We will always let you know what to expect at the time of order.

Very occasionally, we may need to remake the order should it fail our final quality control, which will delay the order. It is rare that this happens, and we will always keep you informed.

All our frames are guaranteed for a minimum of 2 years against manufacturing defects. Our Lightec frame has a whopping 5 years guarantee!

Our lenses all come with a 2 year manufacturers guarantee.

Our Premium Anti-Reflection coating have a 2 year scratch guarantee. So even if your lenses are scratched by accident, we will replace them free of charge within a two-year period.

Testimonials

See what our customers have to say about us! Our top priority is delivering a five star experience to you, we’re delighted this is reinforced by the hundreds of reviews for Speccies on Google and Facebook, praising our personalised service, quality eyewear and our friendly and welcoming team of experts.

Claire BirkenshawClaire Birkenshaw
18:20 28 May 24
Fantastic Service and advice from Ben, nothing was too much trouble. Tried on lots of frames to find the perfect ones. Very happy with the price. Highly recommended.
Diane SifordDiane Siford
21:11 03 May 24
I can’t recommend Speccies enough. Their customer service is excellent. My glasses broke on a Friday afternoon and I couldn’t drive to go and get them fixed, so they came to me with a new frame, fixed my glasses, I’m so grateful to you for helping me out. 🙏🙏
Connor EccottConnor Eccott
16:04 04 Apr 24
Great company, efficient with everyone’s time and great customer service. Ben is a great guy and will go the extra mile for you!
L WilsonL Wilson
13:17 26 Mar 24
Top Service - lovely staff and service. Ive been coming here for my glasses for a few years now. My well priced glasses needed their 6 months MOT at a dedicated appointment slot. I took my older pairs in (sunglasses & spare) and they were given an MOT free of charge too. All round smiling customer :D
Paweł P.Paweł P.
13:00 23 Mar 24
Excellent service.
seagulllegs TVseagulllegs TV
19:18 22 Mar 24
Very happy with my new glasses and speccies was a great experience and service, helpful and good advice. Definitely go there again.
Mark DMark D
17:58 22 Feb 24
I’ve been to species for a while now. And the service has always been first class unhurried and helpful. I throughly recommend.
Chris LeighChris Leigh
14:53 20 Feb 24
SPECCIES !!! Where do I start . Fantastic service , genuine , caring and they put you at ease. They may not be the cheapest in the area but you definitely get what you pay for which is an excellent service ..100 % recommended.
RPTR NOVARPTR NOVA
13:22 20 Feb 24
Needed some glasses to play pool/snooker, a friend recommended Speccies, I couldn’t be happier, a great service, they were very helpful and knew exactly what I was after. The team are fantastic and I couldn’t be happier
Paul FreemantlePaul Freemantle
12:13 15 Feb 24
Can't fault Speccies. From the moment I entered the premises to when I received my new Specs, I was treated in a very professional, yet relaxed manner. They have a vast array of frames to suit all budgets & you're not pressured into the "hard sell", unlike some High Street branches. They even went the extra mile & pulled out all the stops to ensure I had my new specs ready, just before Christmas. Thoroughly recommended.
Anna BoltonAnna Bolton
15:31 06 Jan 24
Ben is so so fab - super patient and knowledgeable. Great at dealing with indecisive customers like me!
Nicola TurtonNicola Turton
21:13 20 Dec 23
The Specs team are brilliant. Excellent products. And patient and friendly staff.Even sorted me out when I sat on my glasses. Thank you.
Mavis GuestMavis Guest
20:10 15 Dec 23
Customer service is second to none. Personal attention to make sure you get the frames that suit and prices are good. Really pleased that I found Speccies and would thoroughly recommend their services to anyone who listens.
Richard WyattRichard Wyatt
08:54 28 Nov 23
A great service, very focused on that I needed and took time to take me through all the options!
mick stubbsmick stubbs
20:52 24 Nov 23
Great service as always.
Ian HallIan Hall
15:21 18 Nov 23
Excellent service from Ben who is clearly extremely knowledgeable and takes care to ensure the right glasses suit the customer. Such a better experience than the usual high street dispensing opticians.
Pia StevensPia Stevens
21:55 13 Nov 23
I have been going to Speccies over 8 years & will never go anywhere else. Ben is always happy always helpful, no pushy tactics to get you to buy the most expensive, instead, its what frames suit your face & wallet. It's a pleasure going to chose my glasses. More companies should treat their customers as Ben does.
Anne FrancisAnne Francis
16:55 10 Nov 23
Friendly service and really good value.
Jo SawkinsJo Sawkins
11:44 06 Nov 23
Great experience from start to finish. Convinced my lenses were never right from another optician, and then the coating starting to flake off I tried Speccies. Straight away they confirmed the PD measurement was wrong. New lenses ordered and returned for fitting at my convenience. All very simple and have had no problems with them. I am looking forward to returning for new glasses once my prescription is renewed.
Carl SmithCarl Smith
13:01 29 Oct 23
First time using an independent warehouse company for my glasses,I like the one to one personal touch,would highly recommend,and ben seems to be very knowledgeable at what he does.... excellent.
Luke BishopLuke Bishop
14:19 14 Oct 23
Best place for glasses I've ever been to. Highly recommended. So knowledgeable and helpful.
Nicola RamseyNicola Ramsey
07:39 13 Oct 23
Excellent professional service , both pre and post sale. Thank you Ben
Paul FordPaul Ford
06:53 22 Sep 23
Requested a pair of prescription sunglasses a couple of weeks before my holiday. Fitting and selecting service was very good and i was given a wide variety to choose from. They were ready very quickly and i then had the use of them on my holiday for some sunny day reading. Thanks for the great service.
Richard MoonRichard Moon
04:12 22 Sep 23
After being disappointed with the cost of glasses in many opticians, I was glad to find that Speccies catered to a much wider range of customers, with high-end glasses for those that can afford them, but also a good quality option for those with less means at their disposal. I was very impressed with the friendly and helpful service and will certainly use Speccies again.
Hilary PearceHilary Pearce
17:08 21 Sep 23
Crazy MegsCrazy Megs
14:40 19 Sep 23
Fantastic team. Took their time to go through the options and helped to make sure that I made the correct choice for me. Never felt rushed to make a decision. Talked honestly about the practicality of the glasses designs, which suited best and would work for me.
Frank BurnFrank Burn
14:20 19 Sep 23
Nice people, great service, prompt delivery.
Emma BaierEmma Baier
20:01 17 Sep 23
Brilliant customer service with Ben, he was very patient and let me take my time choosing my glasses, giving me options I thought I wouldn't like but in the end buying. Also got a pair of varifocal sunglasses for less than £100. The service you receive is personal to you without being pushy and he really knows what will suit you. You also receive a follow up appointment @ 6 months for a glasses MOT. I've recommended Speccies to anyone that is wanting to renew their glasses and will definitely be using again in the future. Thanks 😊
lesley godlemanlesley godleman
18:29 06 Sep 23
Very good service from start to finish
John RossJohn Ross
07:14 05 Sep 23
Great service, new lenses into existing frames all easy and working well. Highly recommended I will use again
Martin BurrMartin Burr
11:10 28 Aug 23
Very pleased with the new lens in old spec frame. Much improved vision all round. Thank you.
Desiree CilliersDesiree Cilliers
14:19 23 Aug 23
Fabulous service from beginning to end, love my new glasses . Thank you Speccies
Sam ReynoldsSam Reynolds
14:23 22 Aug 23
Super service. Very kind and knowledgeable. Couldn’t believe the price.
Caroline HallCaroline Hall
16:47 11 Aug 23
So helpful in choosing frames and brilliant after care
Rosalie HollingsheadRosalie Hollingshead
14:31 05 Aug 23
Such a lovely place to go for new glasses .my husband and I saw Ben today to pick up our new glasses really pleased with them and the aftercare service offered Thank you Ben we wouldn’t go anywhere else . Saw Ben today for slight adjustment to my new glasses thank you for your excellent friendly service highly recommend to family and friends 👏👏
Becky TeagleBecky Teagle
16:28 19 Jul 23
I love the personalised service that you receive at Speccies, the guidance on the shape and colour of glasses and the aftercare with the 6 month MOT is brilliant. I will not go anywhere else to buy my glasses from now on!
Trish GoldingTrish Golding
11:00 12 Jul 23
Can't thank Ben and his team enough for all their help sorting out my glasses they went out of their way and were very helpful, would and have recommend friends and family.
Samuel CourageSamuel Courage
13:57 10 Jul 23
My wife and I only went in to change some designer prescription sunglasses lenses as nowhere else would touch them, but the service was so good as was the range we came out with another 3 pairs of glasses between us. Super friendly, helpful, knowledgeable and quick. I also love the personal touch of serving 1 customer at a time.
Andrew BoltonAndrew Bolton
15:06 08 Jul 23
Excellent service, the attention to detail is spot on. A good range and fine quality of lenses and frames, priced more competitively than most of the high street opticians .
Jennifer WhittonJennifer Whitton
16:09 27 Jun 23
I have been looking for a certain style of glasses for 2 years, no luck!Saw Ben, he had a frame so similar to mine and plenty of others that would have been fine. Cannot recommend Ben/Speccies enough. So much selection to suit everyone,in my opinion, much better than the standard retail chains. You have a full hour with him (if you wish) with no interruptions. He seems to have an amazing ability to know what suits you. The whole process was very straightforward and I am very pleased with both pair of glasses, one pair is polarised sunglasses. Would never consider going anywhere else now! Thank you Ben. Excellent service.
Peter BondPeter Bond
19:03 01 Jun 23
Speccies have an excellent range of frames and prices and I've purchased a number of pairs over the years and always received first class services both when buying and after care. They provide a personalised yet relaxed experience whether you are browsing or purchasing and therfore offer something different from main stream high street outlets.
Elizabeth PriorElizabeth Prior
12:12 10 Apr 23
I am very impressed with Speccies.Many people seem to believe that after you have had your eyes tested and have been given your prescription, it is merely a matter of choosing a pair of glasses to your liking and price.This however is very much not the case and the quality of the lens, and the coating can make a huge difference to the quality of your final vision. This is particularly relevant to varifocals where the size and shape of the vision areas within the lens can be very different depending what you buy, even with the same prescription.It therefor requires a skilled lens consultant to help you get the best from your glasses not just a fashion adviser.At Speccies a skilled consultant is what you get.Rhod Prior,Very satisfied customer.
Alfie BartlettAlfie Bartlett
15:36 11 Feb 23
Brilliant service from Speccies. Nothing was too much trouble. Very relaxed appointment. Extremely knowledgeable, with lots of advice on what suited. Excellent value for money. Aftercare is also superb. Have already recommended to a number of family and friend…… and will continue to do so, as highly recommend. Thank you.
shirley duckershirley ducker
19:24 12 Jan 23
I wouldn't go anywhere else for my specs. I've always been given excellent care and advice. The whole service is thorough and efficient. I highly recommend The Specs Warehouse, Basingstoke.
Julie EmeryJulie Emery
17:01 15 Nov 22
Would highly recommend Speccies. The service was faultless. Myself and my husband both got our frames and lenses from them.We are both so happy.Give them a try - you have nothing to lose
Jenny GilliesJenny Gillies
21:14 12 Nov 22
I have collected my new glasses from Speccies. Amazing service from start to finish. Expertise & patience & I love my first pair of varifocals! I can’t imagine going anywhere else in the future. Thank you Speccies
Kevin HenwoodKevin Henwood
09:22 12 Nov 22
Excellent service from Speccies. I accidentally broke the frame of my glasses and after calling in the morning I had an appt that lunchtime and new frames were supplied free of charge, no questions asked just done and sorted in super quick time. Can’t recommend this place highly enough, been using them for a few years and always been so pleased with their services. Have recommended to family and friends who are equally as pleased with the service.
Debbie WatkinsDebbie Watkins
12:55 10 Nov 22
Ben at Speccies is amazingly good at his job. He listens, he pays attention to your needs and his ultimate goal is to get you into a pair of glasses that you feel good about. His customer care is amazing. I would recommend him to all my spectacle wearing friends and family without any hesitation. Thank you Ben.Debbie WatkinsBasingstoke
Daz ParsonsDaz Parsons
08:58 16 Sep 22
Such a good service. Not only do these guys really know their stuff, they speedily resolved an issue caused by my optician when he made a mistake on one of my lenses!Many thanks to all of you. I'm over the moon with my new wooden frames. Highly recommended.
Marie HubbardMarie Hubbard
10:54 13 Sep 22
I couldn’t find any glasses that 1. Fitted and 2. That I liked.I knew of Speccies but had never been, I thought I’d take a look, I was amazed at the service that was proved by Ben on the day, it was all about me and having the right glasses not the usual “they look perfect, blah blah” Ben really took his time to ensure that I received the right size and shape within my budget.I collected them today and Barry was just as amazing in fitting them.I’ll be back again most definitely.So thank you Ben, Barry, Archer, Jasper and Brian 🕶
Jim DicksonJim Dickson
09:13 19 Aug 22
Excellent service. Really appreciated the time and attention to detail shown to ensure that I chose the best glasses and sunglasses. Much better than my previous experiences where you are left to your own devices and little or no guidance given on what size and shape of frame actually looks the best for you. I would recommend trying Speccies for your next purchase of eyewear.Edit: I had replacement lenses fitted into an old pair of glasses in December 2022. Again great service and perfect results.
Ben Barry and Linda make me feel very welcome and comfortableAnd l love my new glassesI also got my old glasses from Speccies which I was very fond of.So they kindly put my new prescription into my old Frames.as wellSo l now have 2 beautiful pairs of glassesI would never go anywhere else to get my glasses..And l did not have to wait to long for themthank you Speccies
Claire BowersClaire Bowers
13:59 21 Jun 22
This is an absolute golden find. Usually I dread getting new glasses, having to choose from so many and the cost, but this place changes the whole experience. Excellent value for money that competes with the well known brand but with way more included. A personal service with choosing frames and all ongoing care included. Barry was so helpful, patient and knowledgeable with a no pressure to buy attitude. They go the extra mile and I will keep returning and recommending!
Pekar AngelikaPekar Angelika
15:23 13 Jun 22
The best optician I've ever been! Ben was excellent, so patient and polite. I am a very picky and fussy person when it comes to glasses so it must have been hard on him when I had to choose my new frames but he was so nice and helpful which I'm very grateful for. Really nice to have the whole showroom just for yourself, they really take care about you, easy process from the first appointment to collect your new speccies. And the dogs are amazing, it's just really an extra, after your appointment you feel like you've been at some kind of nice experience not like at the optician:)
Mark SpokesMark Spokes
13:14 21 May 22
Picked up my new glasses this morning from Speccies, they are absolutely brilliant. The appointment was very relaxed and the time was taken to make sure that everything was perfect for me. Excellent service, very knowledgeable about their products, would highly recommend and would definitely use them again and again. Thank you guys for a great service.
Jo LJo L
11:26 07 Apr 22
Wish I had known about Speccies sooner. The personal service, great range of frames and attention to detail is brilliant. Would recommend everyone use them.
Sheila LemonSheila Lemon
12:04 01 Apr 22
Ben gave an excellent service. He was professional, caring and nothing was too much trouble.He took great care in explaining the finishes on the lenses for my particular needs. After just two days I’m feeling the benefits from the glasses I chose.The service was quick and efficient plus I now know the great after care I can expect.I wouldn’t hesitate in recommending Speccies, The Specs Warehouse in Basingstoke.
Lisette ChantLisette Chant
16:58 09 Mar 22
I would recommend Speccies as this is my second experience there and the service that I was given was excellent. From the moment of booking to receiving my spectacles Barry and Ben have both been very helpful, polite, and efficient. ( 09.03.2022)
Annette HornbyAnnette Hornby
12:51 25 Feb 22
Fantastic service - great products and staff with excellent advice. Well priced products. Service is amazing with great aftercare. Cannot recommend highly enough. Would always buy my specs from them.
Satish PatelSatish Patel
12:10 24 Oct 19
Popped in on the off chance I could get a new set of glasses with existing frames.Good parking, friendly service and good selection of designer frames. Made good recommendations and did the swap over whilst I waited. Each stage well explained and got a discount as i used my own lenses. But bring a prescription and they'll make you the lenses too.Pop in and "See" what you're missing.
js_loader

Monday

Closed

Tuesday

10:00 - 14:00
15:00 - 18:30

Wednesday

10:00 - 14:00
15:00 - 18:30

Thursday

10:00 - 14:00
15:00 - 18:30

Friday

10:00 - 14:00
15:00 - 18:30

Saturday

09:00 - 13:00
14:00 - 17:00

Sunday

Closed

Get in touch