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Have a Question?

Our comprehensive FAQ’s will answer the most common questions we hear from our customers. However, we’re always happy to answer any questions you have. Just contact us or complete the online form below. We’ll get back to you as soon as we can.

Take a look at our comprehensive FAQ’s

Opening Hours

We are open Tuesdays to Fridays 10am to 6:30pm and Saturdays 10am to 2pm, excluding bank holidays.

Occasional Closure dates

We occasionally need to close for a day or a partial day for training or staff absences:

• Saturday 29th August 2026 – closed for the August bank holiday weekend

Christmas 2026 and New Year 2027

• Speccies will be closed from Friday 24th December 2026 (2pm) until 10am Tuesday 5th January 2027

Please refer to our Appointments Calendar for availability.

Accessibility

Please read our Accessibility page for information about step-free access and other accessibility options.